If you are a Virtual Desktop user, I also recommend going to the VD Discord and searching your problem from the history and/or asking about it from the community.I tried more SteamVR wireless vs OculusVR with link… (3070/3700x/32gb) These will help the support teams better understand and debug your issue. Make sure to also include both Oculus logs as well as Steam logs (C:\Program Files (x86)\Steam\logs) from the last 24 hour period. Make sure you give a detailed description of the exact problem you have and the steps you have taken to resolve the issue. It’s up to you.Īs the last resort option, I recommend contacting both Oculus and SteamVR support. Or sometimes you just might be satisfied enough with the alternative method that you give up on debugging the problem and just continue with what’s working. If you are using Oculus Link, try either one of the wireless PCVR methods, etc.īased on the results, you’ll have a better idea of where to continue looking to resolve the issue. So if you are currently having problems with Oculus Air Link, try either Virtual Desktop or the wired Link connection. When something doesn’t work, the goal is to get as much information as possible that could potentially help us narrow down and identify the root cause of the problem.įor our current “Headset not detected” issue, I recommend testing the same scenario with an alternative method of launching PCVR. In some cases, it just might be that your specific issue has been fixed. Select “BETAS” tab and get the SteamVR Beta clientīy doing that you will get a slightly “untested” (beta) version of the SteamVR client that usually also comes with improvements and bug fixes. Open Steam Desktop application (not SteamVR).One of the final recommendations I have for you to overcome the “Headset not detected” issue is to get the SteamVR beta client. Make sure to follow the previous recommendations and required steps. This can be done either via Steam Desktop client (SteamVR Settings → Manage → Uninstall) or through Windows “Add or Remove Programs” utility.Īfter uninstalling and then reinstalling SteamVR, try headset connectivity again. The next thing you should verify if you are an Oculus Link or Air Link user is that the option “Unknown Sources” is enabled in Oculus Software (Settings → General).Īfter enabling, restart Oculus software, connect your headset and then launch SteamVR to see if the problem is fixed.Īnother step that may or may not work is to reinstall the SteamVR client. Establish a connection between the devices and try launching a SteamVR game from the “Games” tab.Ĥ) Allow “Unknown Sources” in Oculus Software Launch the VD Streamer Desktop app and the VD client application from your Quest 2. If you are a Virtual Desktop user then simply restart both your headset and PC.
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